“We started here,” Joan pointed to the ground, indicating the Hertz offices were once in the same spot the new rental car center now stands. When thinking about how things have changed over the years. I wouldn’t have even realized it was him!” She went on to recall moments she worked with Secret Service for Presidential visits and other celebrities who have traveled through Columbus in need of a rental car. “We were told ‘you gotta make sure nobody bothers him when he comes to the counter.’ He ended up coming up to the counter, super nice guy, with a ballcap and sunglasses. “Eric Clapton came in one time,” Joan reminisced. Joan (right) was part of a photoshoot for the Hertz uniforms.
She then elevated to a Lead and became a manager shortly after - a position she’s now been in for 28 years. Joan started her career with Hertz as a Rental Rep in 1982. Joan went to travel school prior to working for Hertz. In this special edition of Going the Extra Mile, we sat down with Joan to chat about how things have changed for this beloved teammember before she steps into retirement on April 1. In the years between then and now, Joan moved with Hertz from their original location to the terminal, where the rental cars operated from levels 1 and 2 of the parking garage, and now back in that same original spot… in a much more updated facility. In 1982, when Joan began her career with Hertz, the offices were located where the new rental car center now stands.
COLUMBUS AIRPORT HERTZ FULL
They say everything comes full circle - for Joan Dunbar, her time with Hertz at John Glenn Columbus International Airport (CMH) really is the epitome of that phrase.
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